Privacy Policy

1. Introduction

Sensorita AS ("Sensorita," "we," "us," or "our"), with business registration number 825469702 and registered address at Gaustadalléen 21, 0349 Oslo, is responsible for processing personal data as described in this Privacy Policy.

We are committed to protecting your personal data and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and safeguard your personal information.

2. Data Controller

Sensorita AS is the data controller responsible for processing personal data. If you have any questions regarding our processing of your data, you can contact us at support@sensorita.com.

3. What Personal Data We Collect

We collect and process the following types of personal data:

  • Contact Information: When you register or use our App/Site, we may collect information such as your name, email address, phone number, or other details you provide.
  • Inquiry Data: Information provided when you contact us via email, phone, or web forms.
  • Log Information: IP addresses, browser type, operating system, and website usage information.
  • Device Information: Model, operating system, unique device identifiers, and mobile network information.
  • Location Data: If enabled by the user, we may use geolocation data to enhance certain features. This data is however not stored.
  • Cookies and Analytics Data: We may use analytics tools that collect information about your interactions with our website. We only do this after users have provided consent, and consent can always be withdrawn (see also section 4 below).
4. Purpose and Legal Basis for Processing

We process personal data for the following purposes and under the legal bases specified:

Purpose

Legas basis

Responding to inquiries and providing customer support
Legitimate interest (Article 6(1)(f) GDPR)
Providing oyr services and managing user accounts
Contractual necessity (Article 6(1)(b) GDPR)
Improving our website and services
Legitimate interest (Article 6(1)(f) GDPR)
Sending service-related communications
Contractual necessity (Article 6(1)(b) GDPR)
Compliance with legal obligations
Legal oblication (Article 6(1)(c) GDPR)
Share marketing material
Subscriber's consent (Article 6(1)(a) GDPR)
Using cookies to optimize users' experience and analyze usage statistics
User's active consent through our "cookie banner" (Article 6(1)(a) GDPR)
5. Data Sharing

We do not sell personal data. We may share your personal data with:

  • Service Providers: Third-party vendors that assist with IT services, hosting, analytics, and customer support.
  • Authorities: When required by law or regulatory obligations.

All data processors we use are required to comply with GDPR regulations.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy.  In addition:

  • Contact and support inquiries: Deleted 5 years after resolution unless legally required otherwise.
  • Account-related information: Retained as long as the account is active and deleted within 5 years after termination unless required by law to retain the data for longer or a request for deletion is made.
7. International Data Transfers

As a general rule, we process your personal data within the EU/EEA. If the personal data is processed outside the EU/EEA, there is either a decision from the European Commission that the third country in question guarantees an adequate level of protection, or we ensure that appropriate safeguards are in place to ensure that your rights under the GDPR are safeguarded. Examples of such appropriate safeguards are that the data transfer is subject to the European Commission's standard contracts or that the relevant third party follows approved standards of conduct.

8. Your Rights Under GDPR

Sensorita has implemented relevant and appropriate technical and organizational security measures to protect your data and safeguard your rights. Below you may find an overview of your rights under the GDPR:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data under certain circumstances.
  • Right to Restriction: Request restriction of processing under certain conditions.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to data processing based on legitimate interest.
  • Right to Withdraw Consent: If we process data based on consent, you may withdraw it at any time.

If you would like to exercise any of these rights, please contact us on support@sensorita.com.

If you believe we have violated your privacy rights, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).

9. Data Security

We take appropriate technical and organizational security measures in accordance with applicable data protection legislation to ensure that your personal data is handled in a secure manner.

10. Children's Privacy

Sensorita does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

12. Contact Information

If you have any questions regarding this Privacy Policy or how we process your data, please contact us on support@sensorita.com.